Financial Adviser Legislation
We're here to help
As a co-operative that's 100% customer-owned we aim to help all our customers get ahead financially. This includes helping you choose personal banking products and services that work best for you.
We are a Qualifying Financial Entity (QFE) under the Financial Advisers Act 2008. Our QFE disclosure statement provides information as to what sort of advice we can provide, how we are regulated by the Government and what you should do if something goes wrong.
We take full responsibility for the financial advice provided by our QFE advisers. To help you decide which financial adviser or provider to choose please read the following disclosure document.
QFE Disclosure Statement (PDF 113KB)
Interest rates and fees are subject to change. An Investment Statement and the current Disclosure Statement are available from any branch of The Co-operative Bank or can be downloaded here. For all lending products, The Co-operative Bank lending and insurance criteria, and fees apply. If a home loan is greater than 80% of the property's value, a low equity interest rate premium, will apply.